Zoëtry Paraiso de la Bonita Riviera Maya
Carretera Chetumal-Cancun, Km 328, SM 31, Near Petempich Bay, Puerto Morelos, 77580, Mexico
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
90
Pets
Yes
30
Jun
Zoëtry Paraiso de la Bonita Riviera Maya, Puerto Morelos
Price & Availability
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Overall
Excellent
4.4
321 reviews
5
2227
4
502
3
228
2
113
1
96
Customers Review
Value 4.2
Location 4.6
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.1
Amenities 4.6
Condition 4.5
Quality 4.8
Recomendation 85.1%
“Nothing 5 star about this resort, except maybe, the views. Food is gross, they don’t offer food at certain times?, no Mexican food, poor service and manipulation from concierge, weak drinks, no amenities available, lots of seaweed on the beach.
A sunny spot is the room we had was nice and had a nice ocean view and the massage was above average.
I wouldn’t return for free.”
— Emily Hurst
“Fatal. Pésima comida y poca, mal alojamiento en la "suite cardenal" con ruido de una bomba de agua toda la noche. Le quitaron el charm que tenían sus antigüas habitaciones. Huelen las almohadas y se acumula el zargazo en la orilla de la playa, despidiendo mal olor. Lo ÚNICO BUENO es el esfuerzo y amabilidad del personal que hace lo posible por tratar de subsanar todas estas deficiencias y el Thalasso (Spa) que se salva del horror de lo demás.”
— Rafael del Castillo
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